Author: Joanne Riddle, town clerk at Bingham Town Council
After a challenging period of time for the council, the Local Council’s Award Scheme was considered as a positive way to provide residents reassurance that the council were not only meeting their responsibilities, but they were exceeding them and were striving to constantly improve. Staff know that the council meet the legal requirements expected of them and that they take their scrutiny role seriously, but after a negative time it can be difficult to change that view with the community.