Making your council visible: Better communications with residents

This event will explore how to communicate your council's purpose and value, showcase the services and assets it manages, and build stronger connections with residents.

With an increasingly complex local government landscape, helping residents understand who does what, which services are provided and who manages local assets has never been more important.

Parish and town councils play a vital role in their communities. Their work can easily get lost among all the other communications. In some areas, residents may not even know their parish or town council exists, let alone understand the services it provides or the difference it makes to their everyday lives. So how can parish and town councils cut through the noise, raise their profile and make sure their message reaches the people who matter most?

This event will explore how to communicate your council's purpose and value, showcase the services and assets it manages, and build stronger connections with residents. You'll also hear the differences between evergreen and topical communications, how to choose the right channels and tools for different messages, and how to make your communications more effective.

Whether you're looking to raise awareness of your parish or town council, improve resident engagement or make better use of your existing communications channels, this event will provide practical ideas and inspiration to help your council get heard.

NB: NALC reserves the right to change the programme at any time.