This accessibility statement applies to the National Association of Local Councils (NALC) website: www.nalc.gov.uk.


HOW ACCESSIBLE IS THIS WEBSITE?

We know some parts of this website are not fully accessible:

  • Not all text elements have sufficient colour contrast between the text in the foreground and background colour behind it 
  • There are unrecognized ARIA attributes and incorrectly applied for ARIA roles within drop-down headers, which prevents the attribute from functioning as intended. This makes any text using dropdown heading not fully accessible
  • Some images do not have a text alternative, so people using a screen reader cannot access the information
  • Some ID attributes values are duplicated. This may break the accessibility of labels, e.g., form fields, table header cells.
  • Keyboard navigation is not fully functional in some of our menus
  • Some of our PDFs and Word documents are not fully compliant with accessibility regulations. In particular, the headings are not always formatted in a way to be compatible with e-reader software. 

We used Accessibility Insights for Web to assess which elements of the website are not fully accessible.


FEEDBACK AND CONTACT INFORMATION

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • Email — 
  • Telephone — 020 7637 1865

We’ll consider your request and get back to you in five working days.


REPORTING ACCESSIBILITY PROBLEMS WITH THIS WEBSITE

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact .


ENFORCEMENT PROCEDURE

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).


CONTACTING NALC BY PHONE OR VISITING IN PERSON

Our offices are currently closed to visitors due to the risks associated with COVID-19. Find out how to contact NALC or email at .


TECHNICAL INFORMATION ABOUT THIS WEBSITE'S ACCESSIBILITY

NALC is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.


COMPLIANCE STATUS 

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.


NON-ACCESSIBLE CONTENT

The content listed below is non-accessible for the following reasons.


NON-COMPLIANCE WITH THE ACCESSIBILITY REGULATIONS

  • Not all text elements have sufficient colour contrast between the text in the foreground and background colour behind it 
  • There are unrecognized ARIA attributes and incorrectly applied for ARIA roles within drop-down headers, which prevents the attribute from functioning as intended. This makes any text using dropdown heading not fully accessible
  • Some images do not have a text alternative, so people using a screen reader cannot access the information
  • Some ID attributes values are duplicated. This may break the accessibility of labels, e.g., form fields, table header cells.
  • Keyboard navigation is not fully functional in some of our menus
  • Some of our PDFs and Word documents are not fully compliant with accessibility regulations. In particular, the headings are not always formatted in a way to be compatible with e-reader software. 

CONTENT THAT IS NOT WITHIN THE SCOPE OF THE ACCESSIBILITY REGULATIONS

PDFs and other documents:

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. 


WHAT NALC IS DOING THE IMPROVE ACCESSIBILITY

We plan to move to a new website in 2021 which will be fully compliant with accessibility requirements.

Some of our PDFs and Word documents are not fully compliant with accessibility regulations. Any new or updated PDFs or Word documents we publish will meet accessibility standards.


PREPARATION OF THIS ACCESSIBILITY STATEMENT

This statement was prepared on 23 September 2020. It was last reviewed on 23 September 2020. This website was last tested on 22 September 2020.

The test was carried out by NALC staff using Accessibility Insights for Web

We used this approach to deciding on a sample of pages to test: we tested a selection of webpages that represent the different formats of pages we publish ie the homepage, webpages with a list of drop-down menus, webpages with text but no drop-down menus, webpages within our members’ area.